Policies and Procedures
Speedy Pet Tags offers HUNDREDS of products for you and your pet and all at lowest pricing. We are grateful to our customers making us the fastest growing source for Pet Supplies on line. Our goal is the complete satisfaction of each and every one of our customers. We hope that all of our customers are satisfied with their purchase. However if the rare situation occurs where you are not, then we want to invite you to return your item to us. Please review the return policy below.
We strive to process your order as quickly as possible in order to get it to you in a very timely manner. If you decide you must cancel your order, please do so by calling our toll-free number; 1-800-873-7387 within 4 business hours of order placement. No emailed cancellations can be accepted. Orders cancelled after the 4 hour limit, but before shipment, will be charged a 10% cancellation fee. Once the order has shipped, it becomes our customer’s responsibility and the return policy below is in affect.
Should you decide that you wish to refuse receipt of an item when delivered by UPS, USPS, FedEx or common carrier and legitimately ordered from us, credit will be issued for the item, minus shipping charges and minus a 20% restocking fee. The credit will be issued once the item has been returned to us in satisfactory condition as determined by our return specialists.
Speedy Pet Tags wants you to be completely satisfied with any product you purchase from us. We offer trained, skilled and knowledgeable pet specialists to assist you in making wise and appropriate choices for your needs and the needs of your pets. You may reach us free of charge by phone (1-800-873-7387). We hope you will understand that our return policies are simply a way of continuing to offer our customers the finest products at the lowest possible prices. If you are not completely satisfied, simply request a return within 10 days of invoice date.
Return Policy Exceptions:
If you have any questions as regards your return, when your card was credited, etc, Please contact our returns department (by email only) at firstname.lastname@example.org
Thank you for shopping with us. We hope that we performed to your expectations and hope that you will refer us to your friends and neighbors. Your comments and suggestions are always welcome.
Your Friends at Speedy Pet Tags